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New Patients at The Wellness Centre (Castle Quay)

Many may feel a bit anxious in anticipation of their first visit. Not knowing what to expect and often presenting with a painful condition can naturally cause a small degree of anxiety. Our specialised team are here to help and make you feel at ease. If you have any questions prior to your consultation, please feel free to contact our office at any time and we will be happy to answer any concerns you may have.

You will receive a confirmation e-mail with important details of your consultation. Included in this email is a new patient consultation form which, if possible, should be completed prior to your first visit.

First Visit/Consultation

To find out if we can help you, we ask questions and listen. During your consultation visit we will take a thorough history, followed by a physical examination. We will also report to you what we have found and answer all your questions. Since chiropractic care involves a series of visits, with each one building on the ones before, it’s important that our patients fully understand their Treatment Plan. The more you understand who we are, what we do and why we do it, the better results you’ll enjoy. Often, we will also administer advice during this visit that will ultimately aid and speed each patient’s recovery.

After the investment of time needed on the first visit, many patients become concerned that every visit will be of equal length. In a word: no. A typical visit may require just a few, highly-focused, minutes or occasionally a bit more time. But don’t think the brevity of a regular visit lessens its value! With the groundwork laid, we can quickly determine your progress and the treatment needed and with it successfully administered, get you on your way. We recognise your time is valuable. We do everything possible to run on time and minimise the impact on your busy life. The frequency of your regular visits is determined by several factors such as your history, severity of the condition, your age and what impact your day-to-day life has on your progress. Like a regular workout at the gym, each visit builds on the ones before. Miss a visit and we can lose the momentum necessary to make the needed changes.

At regular intervals during your treatment plan, we will schedule a slightly longer visit where we establish your level of recovery and progress. We’ll conduct several of the tests we performed on your first visit. This will give us a way to compare where you are, in relation to where you were. This is essential for establishing an up to date treatment plan for your future care. With the momentum established from the intensive schedule during the early part of your care, we can often reduce your visit frequency without sacrificing continued progress. During this second phase of your treatment, it is also normal for us to implement rehabilitative exercises that will help to prevent any future re-occurrence of your condition.

About this time, many patients are feeling significantly better. Sometimes they may be tempted to discontinue their care. Please note that you may be predisposed to a relapse if you discontinue care before supporting muscles and ligaments are fully healed. That’s something that happens after symptoms disappear. Naturally, how long you benefit from chiropractic is always up to you. Just let us know so we can support your decision!

What Our Patients Say

  • Everything was just perfect, Thank you very much.
    -Gian V.
  • I was very impressed with the service I received and will definitely return I have already recommended you to friends.
    -Jacqui S.
  • Very efficient and professional services. I was impressed and I will definitely recommend The Wellness Centre to friends and colleagues.
    -Anette C.
  • Lovely pleasant young lady at reception, made me feel very welcome, explained everything in a good easy to understand way, overall I will definitely be back for another spa treatment, Thank you.
    -Linda L.
  • Looking forward to seeing you again!
    -Diana D.
  • I felt in safe hands and was very happy with my first visit, I look forward to a time when my back is not as painful and debilitating as has been the case for so many years
    -Jonathan F.
  • Excellent staff and more visits booked.
    -Lillian H.
  • Most impressed and I have complete confidence with my chiropractor’s assessment and my ongoing treatment. I only wish that I had come sooner. Nice location and a relaxing atmosphere. Highly recommend.
    -Tracey T.
  • Very good first impression. Excellent attentive service.
    -Gerard M.
  • Looking forward to next visit
    -Stephen M.
  • This was my first time using the floating spa and I LOVED it and would definitely return to do it and enjoy it again. My only suggestions would be of that the water should be a little warmer, I felt a little shivery at times during the experience. I would also like the choice of having the calming music continuous through the whole hour or at least 1/2 an hour of the music, I didn’t think that short time was enough. Other than those two issues (for me) all in all I had the BEST experience and will definitely be returning. Thank you.
    -Helen Le C.

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New Patients at The Wellness Centre (Castle Quay) | 01534 633060